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Terms of Service
"Regulamin"

(machine translation of the original Polish document "Regulamin", as of 01/01/2023)

Image by Romain Dancre

General Terms and Conditions (GTC) of the online shop "#Kavar.Shop"

definition m.in. Rules for concluding contracts about the shop, which contain the most important information about the seller, the shop and the rights of the consumer

 

CONTENTS

§1 Definitions
§2 Contact with the seller
§3 Technical requirements
§4 Purchases in the shop
§5 Payments
§6 Order processing
§7 Right of withdrawal
§8 Exceptions to the right of withdrawal
§9 Complaints
§10 Personal data
§ 11 Reservations

Attachment 1:  sample withdrawal form

§ 1 DEFINITIONS

Working days – days from Monday to Friday, excluding public holidays in Poland.
Civil Code  - Law of April 23, 1964, Civil Code.
Consumer  - a consumer within the meaning of the Civil Code.
Account  - a free Store function regulated by separate regulations (service provided electronically), thanks to which each company using the Store can create its individual account in the Store.
Buyer - any entity that buys from the store.
Privileged Buyer  - a buyer who is a consumer or a privileged entrepreneur.
Privileged Entrepreneur – a natural person who enters into an agreement with the Seller that is directly related to his business activity, but has no professional character for it.
Regulations – these regulations. Shop
– Online store "#Kavar.shop" operated by the Seller at the address https://www.Kavar.Shop. 
Seller-Kavarflex polska spółka z Ograniczoną Odpowiedzialnością Spółka Komandytowa based in the Północna Straße 5, 56-400 Oleśnica, registered in the state court register-Entrepreneur register of the district court Breslau Fabryczna in Wrocław, IX trade department of the National Court, under the KrS number , REGON number 38591121700000.
Consumer Protection Code  - Law of 30 May 2014 on Consumer Rights.

§ 2 CONTACT WITH THE SELLER

  1. Postal address: ul. Północna 5, 56-400 Oleśnica

  2. Email address: Kavar.Shop@Kavar.Shop

  3. Telephone: +48784911092

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning of the shop it is necessary:

    • Device with internet access

    • Web browser that supports JavaScript and cookies.

  2. In addition to the requirements set out in paragraph 1, an active e-mail account is required to place an order in the shop.

§ 4 PURCHASES IN THE SHOP

  1. The prices of the products visible in the shop are the total prices for the product.

  2. The seller points out that the total price of the order consists of the price indicated in the shop: the price of the product and, if necessary, the cost of delivery of the goods.

  3. The product you want to buy should be added to the shopping cart in the shop.

  4. Then the buyer chooses the method of delivery of the goods and the method of payment for the order from the options available in the store, and also provides the data necessary to complete the order.

  5. The order is placed at the moment of confirmation of its content and acceptance of the provisions by the buyer.

  6. Placing an order is equivalent to entering into a contract between the buyer and the seller.

  7. The buyer can register in the store, that is, create an account or make purchases without registration, providing their data with every possible order.

§ 5 PAYMENTS

  1. You can pay for the order depending on the buyer's choice:

    1. by regular transfer to the seller's bank account;

    2. via credit card:

      • visa

      • Visa Electron

      • MasterCard

      • MasterCard Electronic

      • conductor

    3. via the payment platform:

      • Blue Media

      • PayPal

      • PayU

  2. If you choose to pay through the Blue Media payment platform, the online payment service provider is Blue Media SA

  3. If you choose to pay through the PayU payment platform, the online payment service provider is PayU SA

  4. If you decide to pay via the PayPal payment platform, the online payment service provider PayPal Holdings Inc.

  5. If the buyer chooses to pay in advance, the order must be paid for within 7 working days of placing the order.

  6. The seller draws attention to the fact that in the case of payment methods in which the field for entering the data required for payment appears immediately after the order is placed, payment for the order is possible only immediately after the order is placed.

  7. By purchasing in the shop, the buyer accepts the use of electronic invoices by the seller. The buyer has the right to revoke his acceptance.

§ 6 ORDER PROCESSING

  1. The date of the order completion is displayed in the store.

  2. If the buyer paid for the order in advance, the seller will execute the order after its payment.

  3. In a situation where the buyer has purchased products with different delivery times under one order, the order will be executed within the period reasonable for the product with the longest delivery time.

  4. Countries in whose territory delivery is made:

    • Poland

    • Germany

    • United Kingdom

    • EU

    • United States

    • India

  5. The products purchased in the shop are delivered - depending on the delivery method chosen by the buyer:

    • by courier;

    • via the Polish Post;

    • to InPost parcel machines.

  6. The buyer can collect the goods personally at the company's headquarters during opening hours.

  7. If the buyer chooses personal collection, the goods will be ready for collection within the specified order completion date.

§ 7 RIGHT OF WITHDRAWAL

  1. The privileged buyer has the right to withdraw from the contract concluded with the seller through the shop within 14 days without giving any reason, subject to § 8 of the Regulations.

  2. The period to withdraw from the contract ends after 14 days from the day:

    1. in which the privileged buyer obtained possession of the goods or in which a third party, other than the carrier and designated by the privileged buyer, obtained possession of the goods;

    2. in which the privileged buyer has obtained possession of the last good, lot or part, or in which a third party, other than the carrier and specified by the preferred buyer, has obtained possession of the last good, lot or part has arrived, in the case of an agreement that obliges the transfer of ownership of several goods that are delivered separately, in batches or in parts.

  3. In order for the privileged buyer to be able to exercise his right to withdraw from the contract, he must inform the seller of his decision, using the data specified in § 2 of the Regulations, by means of an unequivocal statement (e.g. a letter by post or e-mail), to withdraw from the contract.

  4. The privileged buyer can use the model withdrawal form at the end of the regulations, but it is not mandatory.

  5. In order to meet the deadline for withdrawal from the contract, it is sufficient for the privileged buyer to provide information on the exercise of his right to withdraw from the contract before the deadline for withdrawal from the contract has expired.

    CONSEQUENCES OF WITHDRAWAL FROM THE CONTRACT

  6. In the event of withdrawal from the concluded contract, the seller shall reimburse the privileged buyer for all payments received from him, including the cost of delivery of the goods (except for the additional costs resulting from the preferred delivery method chosen by the buyer, other than those specified by the seller offered cheapest usual delivery method), without undue delay and in any case no later than 14 days from the date on which the seller was informed of the decision of the privileged buyer.  on the exercise of the right to Cancellation of the contract.

  7. The Seller will refund the payment using the same payment methods that the Preferred Buyer used in the original transaction, unless the Preferred Buyer agrees to a different solution, in which case the Preferred Buyer will not incur any fees related to this refund.

  8. If the seller has not offered to collect the goods himself from the privileged buyer, he may withhold the refund of payment until he has received the goods or until proof of return is presented to him, whichever occurs first.

  9. The seller invites you to return the goods to the following address without undue delay and in any case no later than 14 days from the date on which the privileged buyer informed the seller about the withdrawal from the purchase contract: Północna street, 56-400 Oleśnica. The deadline is met if the privileged buyer sends back the goods before the period of 14 days has expired.

  10. The privileged buyer bears the direct costs of returning the goods.

  11. The Preferred Buyer shall only be liable for any depreciation in the value of the Goods resulting from their being used in a manner other than that necessary to determine the nature, characteristics and functioning of the Goods.

  12. If the goods, due to their nature, cannot be returned by normal post, the privileged buyer will also have to bear the direct costs of returning the goods. The privileged buyer is informed by the seller of the estimated amount of these costs in the description of the goods in the shop or when ordering.

  13. If it is necessary to return money for a transaction made by the buyer with a privileged payment card, the seller will issue a refund to the bank account assigned to this payment card.

§ 8 EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL

  1. The right to withdraw from a distance contract referred to in § 7 of the Regulation does not entitle to the contract:

    1. where the subject of the service is non-prefabricated goods, manufactured according to the specifications of the privileged buyer or intended to satisfy his individual needs;

    2. the subject of the service is goods that are subject to rapid deterioration or have a short shelf life;

    3. in the case of the subject of the service are goods delivered in sealed packaging which, after opening the packaging, cannot be returned for reasons of health protection or hygiene if the packaging has been opened after delivery;

    4. in which the subject of the service are goods which, due to their nature, are inseparably connected to other things after delivery;

    5. in which the subject of the service is audio or visual recordings or computer programs delivered in sealed packaging if the packaging has been opened after delivery;

    6. for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;

    7. in which the price or remuneration depends on fluctuations in the financial market over which the seller has no control and which may occur before the deadline for withdrawing from the contract.

ARTICLE 9 COMPLAINTS

I GENERAL PROVISIONS

  1. The seller bears a privileged responsibility towards the buyer for the compliance of the service with the contract, provided for by the generally applicable law, in particular by the provisions of the Consumer Rights Act.

  2. The seller invites you to submit a complaint to the postal or electronic address specified in § 2 of the Regulations.

  3. If the product was provided with a guarantee, information about it, as well as its terms, is available in the store.

  4. Complaints about the operation of the shop should be sent to the e-mail address specified in § 2 of the Regulations.

  5. The seller will respond to the complaint within 14 days from the date of its receipt.

II PREFERENCE BUYER

  1. goods

    1. In the event of non-conformity of the goods with the contract, the privileged buyer has the opportunity to exercise the rights specified in Chapter 5a of the Consumer Protection Act.

    2. The seller shall be liable for any non-conformity of the goods with the contract existing at the time of delivery which has become known within two years of that date, unless the expiry date of the goods is longer than that assumed by the seller, its legal predecessors or those acting on their behalf people set.

    3. In accordance with the provisions of the Consumer Code, the privileged buyer can in any case request:

      1. exchange of goods,

      2. repair of goods.

    4. In addition, the privileged buyer can make a statement about:

      1. reduction

      2. Cancellation of the contract

Where:

  1. The seller refused to manufacture the goods in conformity with the contract in accordance with Article 43d(2) of the Consumer Rights Act;

  2. The seller has not manufactured the goods in accordance with Article 43d (4)-(6) of the Consumer Rights Act;

  3. the non-conformity of the goods persists despite the fact that the seller has attempted to make the goods conform;

  4. the lack of conformity of the goods is so serious that it justifies a price reduction or withdrawal from the contract without first applying the protections referred to in Article 43d of the Consumer Rights Act;

  5. It is apparent from the seller's statement or circumstances that he will not bring the goods into conformity within a reasonable time or without unreasonable inconvenience to the privileged buyer.

  6. In the case of goods subject to repair or replacement, the privileged buyer should make those goods available to the seller. The seller collects the privileged goods from the buyer at his own expense.

  7. The preferred buyer cannot withdraw from the contract if the non-conformity of the goods is immaterial.

  8. In the event of withdrawal from the contract referred to in this section (relating to the goods), the privileged buyer shall immediately return the goods at his own expense to the seller at the address Północna street, 56-400 Oleśnica. The seller shall refund the price to the privileged buyer without undue delay, no later than within 14 days from the date of receipt of the goods or proof of their return.

  9. The seller shall reimburse the privileged buyer the sums due as a result of the exercise of the right to a price reduction without undue delay, at the latest within 14 days from the date of receipt of the privileged buyer's declaration of the price reduction.

  1. Out-of-court complaint and redress procedures

    1. If the complaints procedure does not bring the result expected by the consumer, the consumer can m.in.

      1. Mediation by the competent Provincial Inspectorate of Trade Inspection, to which an application for mediation should be submitted. The procedure is usually free. The list of inspectorates can be found here:https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php;

      2. Assistance from a competent permanent consumer arbitration board operating at the Provincial Inspectorate of Commerce Inspection to which an application for consideration of the matter before the arbitration board is to be submitted. The procedure is usually free. For a list of dishes see:https://uokik.gov.pl/stale_sady_polubowne.php;

      3. free assistance from the municipal or district consumer ombudsman;

      4. the online OS platform at:https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

III OTHER PREFERENCE BUYERS

  1. In the event of a defect in the goods, the buyer who is not the privileged buyer has the right to complain about the defective goods on the basis of the guarantee regulated by the Civil Code.

  2. To the buyer who is not the buyer, the privileged seller is liable under the guarantee if a physical defect is detected within two years from the date of release of the goods to the buyer.

  3. According to the Civil Code, the buyer who is an entrepreneur other than the privileged entrepreneur loses the rights under the guarantee if he does not examine the goods at the time and in the manner for goods of this kind and does not inform the seller immediately about the defect informed, and if the defect only became known later - if he did not notify the seller immediately after his discovery. The timely dispatch of a notice of defects is sufficient to meet the aforementioned deadline.

  4. Upon invoking the guarantee, the buyer who is not the privileged buyer, under the conditions set out in the Civil Code, can:

    1. make a statement about the price reduction,

    2. in the event of a material defect - make a statement of withdrawal from the contract,

    3. demand replacement of the defect-free goods,

    4. request that the defect be rectified.

  5. If it turns out that it is necessary to deliver the defective goods to the seller in order to consider the complaint, the buyer who is not a privileged buyer is obliged to deliver the goods to the address 5 Północna street, 56-400 Oleśnica to deliver.

ARTICLE 10 PERSONAL DATA

  1. The administrator of personal data provided by the buyer while using the store is the seller. Detailed information about the processing of personal data by the seller - including other purposes and reasons for data processing as well as data recipients - can be found in the privacy policy available in the shop - due to the principle of transparency enshrined in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR" is included.

  2. The purpose of the processing of the buyer's data by the seller, provided by the buyer in connection with purchases in the shop, is the execution of orders. The basis for the processing of personal data in this case is:

    • an agreement or measures taken at the request of the buyer and aimed at its conclusion (Article 6(1)(b) of the GDPR),

    • the legal obligation of the seller in connection with invoicing (Article 6(1)(c) of the GDPR) and

    • the legitimate interest of the seller, which consists in the processing of data for the establishment, investigation or defense of possible claims (Art. 6 Para. 1 lit. f GDPR).

  3. The provision of data by the buyer is voluntary, but at the same time necessary for the conclusion of the contract. Failure to provide data prevents the conclusion of a contract in the store.

  4. The buyer's data provided in connection with purchases in the shop will be processed until:

    • the contract concluded between the buyer and the seller expires;

    • the seller no longer has a legal obligation that obliges him to process the data of the buyer;

    • the possibility of making claims of the buyer or the seller in connection with the contract concluded by the store expires;

    • The buyer's objection to the processing of his personal data is accepted - if the basis for data processing was the legitimate interest of the seller

– depending on what applies in the individual case and what is the latest.

  1. The buyer has the right to request:

    • access to your personal data,

    • her correction,

    • Removed

    • restriction of processing,

    • Transferring data to another administrator, as well as the right to:

    • Objection to the processing of data for reasons arising from the buyer’s particular situation – to the processing of personal data concerning him on the basis of Article 6(1)(f) GDPR (ie on the seller’s legitimate interests) .

  2. In order to exercise his rights, the buyer should contact the seller using the data from § 2 of the Regulations.

  3. If the Buyer believes that his data is being processed unlawfully, the Buyer may file a complaint with the President of the Office for Personal Data Protection.

ARTICLE 11 DISCLAIMER OF LIABILITY

  1. The buyer is prohibited from providing illegal content.

  2. Each order placed in the shop constitutes a separate agreement and requires separate acceptance of the Terms. The contract is concluded in good time and for the processing of the order.

  3. Agreements concluded on the basis of the Regulations are concluded in Polish.

  4. In the event of a possible dispute with the buyer who is not a privileged buyer, the competent court will be the court competent for the registered office of the seller.
     

 

 

Attachment #1

to the following provisions is a model withdrawal form that the consumer or privileged entrepreneur may or may not use:


 

SAMPLE CANCELLATION FORM
(this form only needs to be completed and returned if you wish to withdraw from the contract)

KAVARFLEX POLSKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWAul. Północna 5, 56-400 Oleśnicae e-mail address: Kavar.Shop@Kavar.Shop

- I/We(*) ................. I hereby declare my withdrawal from the contract for the purchase of the following goods (*) / for the provision of the following service(* ): ................................................ .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. ......................


 

- Date of conclusion of contract (*)/receipt (*)............

............ ...................................... .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. ..........





 

.................................................. ................................................ Signature of the consumer(s) ) / privileged entrepreneur(
only if the form is sent on paper) Date ..............................

......

(*) Strike out what is not applicable.

 

 

 

Account Terms and Conditions

in the store "#Kavar.shop"

CONTENTS
§1 Definitions
§2 Contact with the service provider
§3 Technical requirements
§4 Account
§5 Complaints
§6 Personal data
§7 Disclaimer

§ 1 DEFINITIONS

Consumer – a consumer within the meaning of the Civil Code.
Account   – a free function of the Store (Service), regulated by the Regulations, thanks to which the Service Recipient can create his/her individual account in the Store.
Service Recipient - any entity creating or interested in creating an account.
Privileged Service Recipient – a Customer who is   a consumer or a natural person who concludes a contract with the Service Provider that is directly related to its business activity, but has no professional character for it.
Rules - these Account Rules. Shop
– Service Provider's online store "#Kavar.shop"   at https://www.Kavar.ShopService provider -
KAVARFLEX POLSKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA mit Sitz in Północna 5, 56-400 Oleśnica, eingetragen im Landesgerichtsregister - Unternehmerregister des BEZIRKSGERICHTS BRESLAU FABRYCZNA IN WROCŁAW, IX HANDELSABTEILUNG DES LANDESGERICHTSREGISTERS, unter KRS-Nummer 0000837466, NIP_cc781905-5cde-3194-bb3b- 136bad5cf58d_ 8961594163, REGON 38591121700000.

§ 2 CONTACT WITH THE SERVICE PROVIDER

  1. Postal address: ul. Północna 5, 56-400 Oleśnica

  2. Email address: Kavar.Shop@Kavar.Shop

  3. Telephone: +48784911092

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning and creation of the account it is necessary:

    • Active email account

    • Device with internet access

    • Web browser that supports JavaScript and cookies

§ 4 ACCOUNT

  1. Creating an account is entirely voluntary and depends on the will of the customer.

  2. The account provides the customer with additional options, such as: viewing the history of orders placed by the customer in the shop, checking the status of the order or independently processing customer data.

  3. To create an account, you need to fill out the appropriate form in the shop.

  4. At the time the Account is created, an open-ended contract is concluded between the Service Recipient and the Service Provider for maintaining the Account on the terms specified in the Regulations.

  5. The service recipient can withdraw from the account at any time without any costs.

  6. In order to withdraw from the Account, you should send your withdrawal to the Service Provider to the following email address: Kavar.Shop@Kavar.Shop.eu, which will result in the immediate deletion of the Account and termination of the Account maintenance contract.

§ 5 COMPLAINTS

  1. Complaints about the functioning of the account should be sent to the email address Kavar.Shop@Kavar.Shop.

  2. The complaint will be examined by the service provider within 14 days.

    EXTRA-COURT COMPLAINT AND REMEDY PROCEDURES

  3. If the complaints procedure does not bring the result expected by the consumer, the consumer can m.in.

    1. Mediation by the competent Provincial Inspectorate of Trade Inspection, to which an application for mediation should be submitted. The procedure is usually free. The list of inspectorates can be found here:https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php;

    2. Assistance from a competent permanent consumer arbitration board operating at the Provincial Inspectorate of Commerce Inspection to which an application for consideration of the matter before the arbitration board is to be submitted. The procedure is usually free. For a list of dishes see:https://uokik.gov.pl/stale_sady_polubowne.php;

    3. free assistance from the municipal or district consumer ombudsman;

    4. the online OS platform at:https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

ARTICLE 6 PERSONAL DATA

  1. The administrator of the personal data provided by the Customer when using the Account is the Service Provider. Detailed information about the processing of personal data by the service provider - including other purposes and reasons for data processing as well as data recipients - can be found in the privacy policy available in the shop - due to the principle of transparency enshrined in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR" is included.

  2. The purpose of processing the customer's data is to maintain the account. The basis for the processing of personal data in this case is the contract for the provision of services or actions taken at the request of the service recipient with the aim of its conclusion (Article 6(1)(b) of the GDPR), as well as the legitimate interest of the Service provider consisting in the processing of data in order to establish, investigate or defend possible claims (Article 6(1)(f) of the GDPR).

  3. The provision of data by the customer is voluntary, but at the same time necessary to run the account. Failure to provide data means that the service provider is unable to provide the accounting service.

  4. The customer's data will be processed until:

    1. The account will be deleted by the customer or the service provider at the customer's request.

    2. the possibility to assert claims of the customer or the service provider in connection with the account expires;

    3. The customer's objection to the processing of his personal data is accepted - if the basis for data processing was the legitimate interest of the service provider

– depending on what applies in the individual case and what is the latest.

  1. The Service Recipient has the right to request:

    1. access to your personal data,

    2. her correction,

    3. Removed

    4. restriction of processing,

    5. Transferring data to another administrator, as well as the right to:

    6. Objection to the processing of data for reasons arising from the customer's particular situation - to the processing of personal data concerning him on the basis of Art. 6 Para. 1 lit. f GDPR (ie on the legitimate interests of the service provider ).

  2. In order to exercise his rights, the customer should contact the service provider.

  3. If the customer believes that their data is being processed unlawfully, the customer can file a complaint with the President of the Office for Personal Data Protection.

ARTICLE 7 DISCLAIMER OF LIABILITY

  1. It is forbidden to provide illegal content by the customer.

  2. The Account Management Agreement is concluded in Polish.

  3. In case of important reasons according to paragraph 4, the service provider has the right to change the regulations.

  4. The valid reasons mentioned in paragraph 3 are:

    1. the need to adapt the shop to the law applicable to the shop's activity;

    2. improving the security of the service provided;

    3. Change in the functionality of the account, which requires a change in the regulations.

  5. The Service Recipient will be informed of the planned change in the Regulations at least 7 days before the change comes into effect by e-mail to the address assigned to the account.

  6. If the Client does not accept the planned change, he should inform the Service Provider by sending an appropriate message to the e-mail address of Kavar.Shop@Kavar.Shop Service Provider, which will result in termination of the Agreement on maintaining the Account upon the entry into force of the planned change or earlier if the customer makes such a request.

  7. In a situation where the customer does not object to the proposed change before its entry into force, it is assumed that he accepts it, which does not constitute an obstacle to the future termination of the contract.

  8. In the event of a possible dispute with the Customer who is not a Privileged Customer, the competent court will be the court competent for the seat of the Service Provider.




 

General terms and conditions of the newsletter

Kavar.Shop store

CONTENTS
§1 Definitions
§2 Newsletter
§3 Complaints
§4 Personal data
§ 5 Final Provisions

§ 1 DEFINITIONS

Consumer – consumer within the meaning of the provisions of the law of April 23, 1964 Civil Code.
Newsletter – a free electronic service, thanks to which the Customer can receive electronically ordered news about the Store from the Service Provider, including information about offers, promotions and new products in the Store.
Store – online store "#Kavar.shop" operated by the service provider athttps://www.Kavar.Shop
Service recipient is operated  - any entity using the newsletter service.
Privileged Service Recipient – a Customer who is   a consumer or a natural person who concludes a contract with the Service Provider that is directly related to its business activity, but has no professional character for it.
Dienstleister -  KAVARFLEX POLSKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA mit Sitz in der Północna Straße 5, 56-400 Oleśnica, eingetragen im Landesgerichtsregister - Unternehmerregister durch das BEZIRKSGERICHT FÜR WROCŁAW FABRYCZNA IN WROCŁAW, IX HANDELSABTEILUNG DES NATIONALEN GERICHTSREGISTERS , under KRS number 0000837466, NIP 8961594163, REGON number 38591121700000.

§ 2 Newsletter

  1. The service recipient can use the newsletter service voluntarily.

  2. To use the newsletter service, you need a device with the latest version of a web browser that supports JavaScript and cookies, with access to the Internet and an active e-mail account.

  3. E-mails sent as part of this service are sent to the e-mail address provided by the customer when registering for the newsletter.

  4. In order to conclude a contract and subscribe to the newsletter service, the service recipient first enters his e-mail address in the designated place in the shop, to which he would like to receive messages sent as part of the newsletter. At the time of subscribing to the newsletter, a contract for the provision of the service is concluded for an indefinite period and the service provider starts providing it to the customer – subject to paragraph 5.

  5. In order to be able to carry out the newsletter service properly, the customer is obliged to provide his correct e-mail address.

  6. Messages sent as part of the newsletter contain information about the possibility of unsubscribing and a link to unsubscribe.

  7. The Service Recipient may unsubscribe from the newsletter at any time, without giving reasons and costs, by using the option referred to in paragraph 6 or by sending a message to the Service Provider's e-mail address: Kavar.Shop@Kavar.Shop.

  8. The Customer's use of the link to unsubscribe from the newsletter or sending a message asking to unsubscribe from the newsletter will result in the immediate termination of the contract for the provision of this service.

§ 3 Complaints

  1. Complaints regarding the newsletter should be addressed to the service provider at the following email address:Kavar.Shoph@Kavar.Shop

  2. The service provider will respond to the complaint within 14 days of receiving the complaint.

    EXTRA-COURT COMPLAINT AND REMEDY PROCEDURES

  3. If the complaint procedure does not bring the result expected by the customer who is a consumer, the consumer can m.in.

    1. Mediation by the competent Provincial Inspectorate of Trade Inspection, to which an application for mediation should be submitted. The procedure is usually free. The list of inspectorates can be found here:https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php;

    2. Assistance from a competent permanent consumer arbitration board operating at the Provincial Inspectorate of Commerce Inspection to which an application for consideration of the matter before the arbitration board is to be submitted. The procedure is usually free. For a list of dishes see:https://uokik.gov.pl/stale_sady_polubowne.php;

    3. free assistance from the municipal or district consumer ombudsman;

    4. the online OS platform at:https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 4 Personal data

  1. The administrator of personal data provided by the customer in connection with subscribing to the newsletter is the service provider. Detailed information about the processing of personal data by the service provider - including other purposes and reasons for data processing as well as data recipients - can be found in the privacy policy available in the shop - due to the principle of transparency enshrined in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR" is included.

  2. The purpose of processing the customer's data is to send the newsletter. The basis for the processing of personal data in this case is the contract for the provision of services or actions taken at the request of the service recipient with the aim of its conclusion (Article 6(1)(b) of the GDPR), as well as the legitimate interest of the Service provider consisting in the processing of data in order to establish, investigate or defend possible claims (Article 6(1)(f) of the GDPR).

  3. The provision of data by the customer is voluntary, but at the same time necessary to provide the newsletter service. Failure to provide data means that the service provider cannot provide that service.

  4. The customer's data will be processed until:

    1. The service recipient will unsubscribe from the newsletter;

    2. the possibility to assert claims of the service recipient or the service provider in connection with the newsletter expires;

    3. The customer's objection to the processing of his personal data is accepted - if the basis for data processing was the legitimate interest of the service provider

– depending on what applies in the individual case and what is the latest.

  1. The Service Recipient has the right to request:

    1. access to your personal data,

    2. her correction,

    3. Removed

    4. restriction of processing,

    5. Transferring data to another administrator, as well as the right to:

    6. Objection to the processing of data for reasons arising from the customer's particular situation - to the processing of personal data concerning him on the basis of Art. 6 Para. 1 lit. f GDPR (ie on the legitimate interests of the service provider ).

  2. In order to exercise his rights, the customer should contact the service provider.

  3. If the customer believes that their data is being processed unlawfully, the customer can file a complaint with the President of the Office for Personal Data Protection.

§ 5 Final Provisions

  1. The service provider reserves the right to change these provisions only for important reasons. An important reason is the need to change the regulations caused by the modernization of the newsletter service or a change in the law affecting the provision of the service by the service provider.

  2. Information about the planned change in the Regulations will be sent to the Customer's e-mail address provided at the time of subscribing to the newsletter at least 7 days before the changes come into force.

  3. If the customer does not object to the planned changes before they come into effect, it is assumed that he accepts them.

  4. In case of non-acceptance of the proposed changes, the Service Recipient should send information about this to the Service Provider's e-mail address:Kavar.Shop@Kavar.Shop, which will result in the termination of the contract for the provision of the service upon the entry into force of the planned changes.

  5. It is forbidden to provide illegal content by the customer.

  6. The contract for the provision of the newsletter service is concluded in Polish.

  7. In the event of a possible dispute with the Customer who is not a Privileged Customer, the competent court will be the court competent for the seat of the Service Provider.

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